Getting Started with Your Virtual Assistant
Embarking on a journey with a Virtual Assistant is a transformative experience. Here's a comprehensive guide to ensure you kickstart this partnership on the right note.
Confirming Your Selection
Once you've completed the interview process and selected your ideal Virtual Assistant, it's time to formalise the partnership.
Service Agreement: Review and sign our detailed service agreement, which outlines the scope of services, payment terms, confidentiality clauses and more. This ensures transparency and sets clear expectations for both parties.
Setting Up Communication Channels
Effective communication is the backbone of a successful partnership.
- Decide on preferred communication tools, be it email, phone calls, video conferencing, or project management software.
- Schedule regular check-ins to ensure smooth collaboration and address any concerns.
Payment and Invoicing
Once you've completed the interview process and selected your ideal virtual assistant, it's time to formalise the partnership.
Transparent and hassle-free payment is our promise.
- We bill in advance for all hours to be worked.
- Choose from various payment options: Credit/Debit Card, Bank Transfer or set up Direct Debits.
- Receive weekly timesheets for approval, ensuring clarity on hours worked.
Onboarding and Training
To ensure a smooth start, we provide resources and training materials tailored to your business needs.
- Access to our exclusive client portal with resources, guides, and best practices.
- Optional training sessions on tools and software, ensuring both you and the VA are on the same page.
Continuous Support
Your success is our priority.
- Our team is always available to address any concerns or provide additional support.
- Regular feedback sessions to ensure the quality of service and make any necessary adjustments.