As an experienced customer service agent and special services rep, I specialize in handling escalations, ensuring deadlines are met, emails are up to date and meetings arranged, reports are sent on time and efficiently. Processing packages ensuring accuracy e.g. security checks, paperwork audits, labelling and scanning. I am a bubble, creative, and hard working woman, I have no issue when it comes to thinking out of the box. I have worked with previous clients who have praised me for being innovative in solving their problems. I have a recent diploma in Business Management that im looking to excel in and im confident this role is just perfect for me to excel in this diploma. I am handling four clients currently, and the time I spend working for them amounts to 18-24 hours weekly. With this time, I have enough weekly hours to take on another client or to be an effective virtual assistant for all of my clients, I assign and plan my weekly working hours in advance.

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