As an experienced Customer Service Representative, I specialise in executing strategies that drive engagement. My expertise spans across two industries - hospitality and healthcare - and I use this dual perspective to optimise the creativity and nuances of clients’ needs. I am proficient in Salesforce, Excel, and calendar management. Above all, I am committed to people-centred work, analysing the ups and downs of a business venture. I have worked in Ireland, Lithuania and Spain, taking the best tactics from each company to ensure the highest efficiency and professionalism in my work. Recently, I have been desiring a career change - I am eager to add skills I do not yet possess to my admin and bookkeeping knowledge. I am driven enough to believe that I could be a great Virtual Assistant to anyone. I have a BSc in Politics, International Relations & Sociology from University College Dublin, so I can hold over meetings with conversations about diversity and inclusion in the workplace if need be.

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