As a Media Solutions Specialist, I am experienced in managing and optimizing display, video and search campaigns across various Google platforms. Personally I am passionate about achieving performance KPIs (e.g., ROI) and very well-versed in all the tools/solutions that can help my clients get there. I have an analytical mindset, very detail-orientated, and totally committed to staying ahead in the dynamic field of digital marketing. Additionally, I possess strong communication skills, both written and verbal, and have experience handling customer inquiries through various channels, including phone, email, and live chat. I am also adept at handling challenging situations and resolving conflicts with a positive and solutions-oriented approach.
Apart from my professional experience and technical skills, I feel that what sets me apart is my psychology education that really allows me to better understand my customers/clients on a deeper level, which in turns help me offer them customised solutions that suit them and guarantee their satisfaction.
Finally, I am an individual that is consistently seeking to develop and learn new things. And so I will always welcome new opportunities and challenges with a very high level of enthusiam (which I am very well known for).

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