As a software consultant, and customer support engineer with 10+ years of professional experience primarily focused on CRM and financial software solutions, I feel that I can offer a lot of guidance, advice and support as a Virtual Assistant through understanding of customer needs.

Throughout my professional career, I have been both the employee and the employer, providing a rounded view of customer and business needs - this level of experience provides me with the tools to ensure that any tasks undertaken as a VA will be completed thoroughly and efficiently, ensuing client satisfaction at all times.

Businesses will benefit from my expertise as I have the professional and technical skillset to ensure that any tasks are provided their due priority. At all times I will ensuring that deadlines are met with the task completed meeting and exceeding the clients expected standard. In addition I have a strong business and operational aptitude that provides assurance to any customers I work with as they have confidence that I understand the issue or pain they are wishing to address.

 Productivity and Collaboration Tools

Marketing and Content Creation Tools

Customer and Business Management Tools

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