I bring over 12 years of combined consulting and industry experience to the table, specialising in customer-centric innovation, user experience strategy, design and research. Throughout my career, I have led several user-centric projects with a diverse range of clients, including Google, Electric Ireland, Tesco, VHI, and Aer Lingus. My expertise lies in using customer and user insights to drive strategic experience improvement. Additionally, I am capable of partnering with business leaders from the ideation stage to implementation, and have excellent communication skills for navigating complex stakeholder environments.

As a remote assistant, I combine my past experiences to help clients with Customer Experience, Marketing, Strategy, and Operations. My proactive personality and years of experience make me a reliable assistant who easily understands clients' expectations and continually strives to exceed them.

My passion for delivering high-quality results has earned me a reputation as a trustworthy and dependable partner for clients. I have a track record of delivering successful projects, and I pride myself on being a team player who collaborates effectively with clients and colleagues alike. Whether working remotely or in-person, I am committed to delivering the best possible outcomes for each project I undertake.

 Productivity and Collaboration Tools

Marketing and Content Creation Tools

Customer and Business Management Tools

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