With a B.A. in Media Arts & Technology and a FETAC Level 5 in Music & Sound Production, I bring a strong technical and creative background to the role of a Virtual Assistant. My five years of experience as a Quality Analyst and Senior Process Executive have honed my skills in quality assessment, content moderation, and coaching within European markets. I am adept at conducting root cause data analysis, generating comprehensive QA reports, and enhancing moderation policies to improve user experience.

In addition, my proficiency in Adobe Creative Suite, HTML, CSS, SEO, and digital marketing equips me with the technical skills needed for a wide range of tasks. I excel in independent work and collaborative environments, demonstrating strong communication and interpersonal skills. My ability to support new hires, promote a positive organizational culture, and lead team meetings highlights my leadership capabilities. Fluent in English and Yoruba, I am well-positioned to support diverse teams and clients. My qualifications and experience make me a valuable asset to any business.

 Productivity and Collaboration Tools

Marketing and Content Creation Tools

Customer and Business Management Tools

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